For more information about our privacy practices and if you have questions, or if you would like to make a complaint please use the contact details below -
Bobbie Print Contact Details
Victoria Oatway (Bobbie Print Data Controller)
Email : firstname.lastname@example.org
Postal Address: Chichester, UK. Further details available on request
PERSONAL INFORMATION WE COLLECT
When you visit www.bobbieprint.com (referred to in this policy as Bobbie Print), we automatically collect certain information about you and your device.
Identity and Contact Data (Order Information) - When you make a purchase or attempt to make a purchase through Bobbie Print, we collect certain information from you, including your name, billing address, shipping address, payment information and email address. We refer to this information as “Order Information”.
Technical Data (Device Information) - This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Bobbie Print we collect information about the individual web pages or products that you view, what websites or search terms referred you to Bobbie Print, and information about how you interact with Bobbie Print. We refer to this automatically-collected information as “Device Information”.
We do not collect any sensitive data from you which would include details about your race or ethnic origin, political or religious beliefs, trade union memberships, genetics, biometrics, health or sexual orientation.
HOW WE COLLECT YOUR DATA?
When you create an account or contact us through forms provided on www.bobbieprint.com, place an order or communicate with us by email, post or telephone we collect Order Information through these direct interactions with you.
We collect Device Information using the following technologies:
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
If you want to check or change what type of cookies your device accepts you can find this information in your browser settings. You can block cookies at anytime by activating the setting on your browser that allows you to refuse the setting of some or all cookies, however if you chose to block all cookies including essential cookies some elements of www.bobbieprint.com may be inaccessible.
“Log files” track actions occurring on Bobbie Print, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse Bobbie Print.
We may receive Order Information about you from third party payment services such as PayPal (based in the USA) and IZettle (based in Sweden).
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to fulfil any orders placed through Bobbie Print (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize Bobbie Print (for example, by generating analytics about how our customers browse and interact with www.bobbieprint.com, and to assess the success of our marketing and advertising campaigns).
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting Victoria Oatway at email@example.com or mailing Victoria Oatway, Sadlers House, 44 East Street, Chichester, West Sussex PO19 1HX, United Kingdom.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power www.bobbieprint.com. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use bobbieprint.com - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter bobbieprint.com data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through bobbieprint.com, we will maintain your Order Information for the purposes of fulfilling your order and for a period of time for our records which may include retaining information for legal and accounting requirements.
We are required by law to keep basic records of our customers and their orders for six years for tax purposes. This will usually only be information covered in the Order Information section.
Access to your personal data is limited within Bobbie Print to those people who have a legitimate need to know it in order to fulfil our obligations to you with respect to orders or necessary communications. Appropriate security measures have been put in place to ensure that your data is secure and is not lost, accessed or used in an un-authorised manner.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through bobbieprint.com), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
The Site is not intended for individuals under the age of 18.